Directgardening.com Website Review & Ratings + Direct Gardening Coupons
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Directgardening.com Website Review & Ratings + Direct Gardening Coupons

Direct Gardening: Products & Services

Direct Gardening is an online store and catalog company that offers seeds and plants from nine of the largest gardening companies. Direct Gardening carries seeds, plants and gardening products from House of Wesley, Burgess Seed & Plant, Royal Dutch, Exciting Gardens, Four Seasons Nursery, Inter-State Nurseries, Farmer Seed and Nursery, Kelly Nurseries, and Honeycreek 

 Direct Gardening offers numerous shopping categories:

Direct Gardening: Company Background

House of Wesley Inc is the parent company of Direct Gardening. House of Wesley Inc is also the parent company of Richard Owen Nursery, Farmer Seed & Nursery, Four Seasons Nursery and Inter-State Nurseries. Direct Gardening has both an online store and a catalog, and allows customers to order online, by phone or by mail.

Direct Gardening contact information:
A Division of House of Wesley
1704 Morrissey Drive
Bloomington, IL 61704

Phone ; (309) 662-7943
E-Mail: customercare@directgardening.com

Direct Gardening: Customer Feedback & Reviews

Customer reviews for Direct Gardening are majority negative.

Negative customer reviews commented on:

  • Extremely slow shipping
  • Very poor customer service
  • Low quality plants
  • Difficult returns

Positive customer reviews commented on:

  • Low prices
  • Good selection

Some customer reviews were:

"The order was placed in mid April of this year. The order did not arrive in a reasonable amount of time, so I contacted customer service, and was told me that the order had been shipped weeks before I had called. But, I had not received the order...."

"Ordered plants in June 2012. My credit card was charged, but no merchandise was shipped- this is illegal under federal law. I inquired several times was was told either my order was just about to ship and in the shipping dept, or that they were waiting for more plants from the grower. Subsequently cancelled the order, but was told it may take 1-2 weeks to cancel it, so it may ship anyways. Unbelievably, I received part of the order in less than a week. Had to refuse the package, and dispute the credit card charge with my bank.--do not buy from Direct Gardening"

"The delivery I received last week was in horrible shape. The carnation was still mostly green, but the "daisy" was a bunch of completely dried plant material. One of the [2] rose plants had the main root snapped off right at the base of the trunk. Overall a completely unsatisfactory experience."

"Never ever buy stuffs from them!!!I should have done some research before I placed order.I just looked at the attractive price and didn't think anything else.I placed the order in March when is still winter here ,and till May I still hadn't got my order yet.I called them once a week to check,every time I got the same answer "they are at ship department and will be shipped out any time"

Direct Gardening: Business Credibility & Trustworthiness

Direct Gardening is not accredited with the Better Business Bureau, does not have a Better Business Bureau rating, nor does Direct Gardening have a Better Business Bureau page. Direct Gardening's parent company, House of Wesley Inc, is also not accredited with the Better Business Bureau nor does it have a BBB rating. House of Wesley Inc does have a BBB page and has not had any complaints filed against it in the last three years. 

Direct Gardening: Website Popularity & Google Ranking

Direct Gardening website popularity:

  • Direct Gardening has a worldwide Alexa traffic rating of 151,846 out of 30 million websites.
  • Direct Gardening has a Google pagerank of three out of ten.
  • The Direct Gardening site receives around 6,328 unique visitors daily
  • About 89% of the visitors to the Direct Gardening site are American.
Direct Gardening: Social Media Presence

Direct Gardening social media presence:

  • Direct Gardening can be followed on Facebook; they have 805 likes on Facebook and have 19 people talking about them. Direct Gardening updates their Facebook page several times a week.
  • Direct Gardening can be followed on Twitter; they have 1252 followers on Twitter and have posted 534 tweets. Direct Gardening usually tweets daily.
  • Direct Gardening offers an email mailing list that customers can sign up for to keep up to date with all their great sales and new products.
  • Direct Gardening is on Pinterest
Direct Gardening: Website Security & Safety

Direct Gardening is secured by Networks Solutions and TrustWave, and uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. Google Safe Browsing lists the Direct Gardening site as "not suspicious" and states that no malicious software or suspicious content has been detected on it in the last ninety days.

Direct Gardening: Pricing & Packages

Direct Gardening offers excellent prices on all their seeds, plants and gardening supplies. In a price comparison of three products, Direct Gardening was less expensive on all three products than their leading competitor was.

Almond Nut Tree

  • Direct Gardening: 1 for $8.99
  • Leading competitor: 1 for $14.99

Lily, Double Tiger

  • Direct Gardening: 2 for $7.99
  • Leading competitor: 3 for $17.99

Asparagus, Millenium

  • Direct Gardening: 5 for $4.99
  • Leading competitor: 6 for $10.95
Direct Gardening: Shipping Rates & Policies

Direct Gardening shipping and policies:

  • Direct Gardening only ships throughout the United States, and to Puerto Rico and the Virgin Islands.
  • Direct Gardening ships to PO boxes.
  • Orders take 1-2 weeks to process and ship.
  • Direct Gardening ships via US mail and several other carriers.
  • Exact shipping costs are available at the checkout.
 

 

 

Direct Gardening: Payment Methods Accepted

Direct Gardening accepts most major credit cards; they accept MasterCard, Visa and Discover Card. Direct Gardening also accepts personal checks and money orders when customers place their order through the mail. Direct Gardening does not offer PayPal, Google Checkout or Amazon Payments. Direct Gardening also does not accept wire transfers.

Direct Gardening: Returns, Refunds & Exchange Policy

Direct Gardening return and refund policy

  • Direct Gardening offers a 14 day return policy
  • Direct Gardening also offers a one year guarantee on all their plants. Customers will need to have their original shipping label to return an item.

How to make a return:

  • The item should be returned with the original shipping label
  • Customer is responsible for return shipping costs.
Direct Gardening: Product images & screenshots
Direct Gardening Coupons
Get Free 3 Walk on Me plants with any purchase @ Direct Gardening
Get Receive 10 Free Blue Poppy Anemeno Bulbs With Online Order @ Direct Gardening
Get Current Promotions @ Direct Gardening
Best Available Direct Gardening Coupon:
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Comments (1)

I am also getting the run around and can't even get them to cancel my order and refund my money, it was 2 weeks from date of placing order till they took the money out of my account and several messages later and 4 weeks later still no plants I had to go to the nursery and buy plants before every thing was gone. I can't get any one to answer when I attempt to call and emails are a joke. I don't have money to waste since my husband is injured and not working so to have to buy stuff twice is not good. I thought since I am a member of the gardening club of america and this is a recommended site of theirs that I would give them a try. NEVER AGAIN!!!!!!! People just go to the greenhouse or one of the other catalogs like Burpees or such at least you get timely service and not someone stealing your money.

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DIRECT GARDENING COUPONS
Get Free 3 Walk on Me plants with any purchase @ Direct Gardening
Get Receive 10 Free Blue Poppy Anemeno Bulbs With Online Order @ Direct Gardening
Get Current Promotions @ Direct Gardening
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